Real Relax Favor-03 Massage Chair Brown

I love this chair. Nothing like a nice massage after working out or a long day at work.This chair came in 2 boxes. The large box contained the base of the chair, small bag with 3 large screws and the instructions. The smaller box contained the side bolsters and 6 springs.Nowhere in the instructions does it tell you where the springs are installed. To save you a lot of time and trouble and having a chair where the air does not work; take the springs and place one inside each of the colored air tubes on the side bolsters. We discovered this after we had assembled the chair and the air was not working on one side of the chair. The air tubes were being pinched closed when the side bolsters were attached. My husband who has worked in a lot of maintenance shops determined this is why there were 6 springs in the smaller box with the bolsters. They might have been inside the air tubes when the chair was shipped and fell out during transit.Next make sure the pins in the electrical connections are straight before you plug them into the side of the main part of the chair. Ours were bent and we did not notice when we forced them into the plugs. The chair did not work because of this. We straightened the pins out and carefully plugged them into the side of the chair at the connection just above the air tubes.Now is a good time to make sure the chair has power. Plug in the touch screen. There is a plug on the seat cushion that attaches to the main frame. Make sure you plug those together before you plug in the chair and turn it on.Make sure everything works before you put in the two screws in the side bolsters. We took this chair apart 3 times to get everything to work.Sorry there are not actual pictures of the air tubes and electrical connections, but I really don't want to take the chair apart again to take photos of the actual parts.The final thing that will make assembling this chair easier is finding the two holes in the bolsters that the screws go into and making sure they are clearly open for ease of installing the screws. We tried to force them in through the material and they didn't go. We cut the holes and the screws went in fairly easily.We are very happy with this chair. I hope it continues to work for many years.So three things to know when assembling the chair:1. Put the springs into the air tubes on the side bolsters.2. Make sure the pins are straight in the small electrical plugs on the side bolsters before you connect them to the main body of the chair.3. Find the holes that the 2 screws go into on the side bolsters and cut them open with a small sharp knife if they are not exposed.Remember, Good luck. We are all counting on you!