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Warranty

Bio Wellness Collection does not provide any additional warranty to the one provided by the manufacturer. Below you will find the warranty policy for each brand we offer. If you have any questions regarding a warranty, please reach out to us via email at support@biowellnesscollection.com.

 

Aleko

All products besides hot tubs have a 1 year limited warranty. Hot Tubs regardless of material have a 180 day limited warranty.

Amerec

Lifetime limited warranty

Dreampod

This limited warranty only applies to the product manufactured by or for Dream Water Ltd. that can be identified by its designation, the “Dreampod Floatation Pod Series”. The limited Warranty does not apply to any (a) Dream Water products and services other than the Product, (b) non-Dreampod hardware product, or (c) software, even if packaged or sold with the Product or embedded in the product. Dream Water Ltd. does not warrant that the operation of the Product will be uninterrupted or error-free. Dream Water Ltd. is not responsible for damage arising from failure to follow instructions relating to the Product’s use. The warranty does not apply to a Product or part of the Product that has been altered or modified (e.g. to alter functionality or capability) by anyone who is not a representative of Dream Water Ltd. , or if the Product has components installed that is not approved by Dream Water Ltd. In addition, this Limited Warranty does not apply: (a) to damage caused by use with non – Dream Water Ltd. approved products; (b) to damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes; (c) to damage caused by operating the Product outside permitted or intended uses described by Dream Water Ltd.; or (d) to damage caused by service (including upgrades) performed by anyone who is not a representative of Dream Water Ltd.. This Limited Warranty does not cover the cost of returning the Product to Dream Water Ltd. This is your responsibility.

Warranty coverage:

Dream Water Ltd. warrants the Dreampod Floatation Pod (V2, Vmax, Cabin, Open Pool, Sport, Home Pro) against defects in materials and workmanship under the normal use for a period of THREE (3) YEARS for all fiberglass material construction and ONE (1) YEAR for all electronic and mechanical components (Pump, chiller unit, filtration system, computer systems) from the date of retail purchase by the original end-user purchaser (Warranty Period). If a hardware defect arises and a valid claim is received within the Warranty Period, Dream Water Ltd. will either (a) repair the hardware defect at no charge using new or refurbished replacements, or (b) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, at the manufacturer’s discretion. In event of a defect, to the extent permitted by law, these are your sole and exclusive remedies. A replacement part assumes the remaining warranty of the original Product or ninety (90) days from the date of replacement or repair, whichever is longer.

Ice Bath Series

Exclusions and Limitations

This limited warranty only applies to the product manufactured by or for Dream Water Ltd. that can be identified by its designation, the “Dreampod Ice Bath Series”. The limited Warranty does not apply to any (a) Dream Water products and services other than the Product, (b) non-Dreampod hardware product, or (c) software, even if packaged or sold with the Product or embedded in the product. Dream Water Ltd. does not warrant that the operation of the Product will be uninterrupted or error-free. Dream Water Ltd. is not responsible for damage arising from failure to follow instructions relating to the Product’s use. The warranty does not apply to a Product or part of the Product that has been altered or modified (e.g. to alter functionality or capability) by anyone who is not a representative of Dream Water Ltd. , or if the Product has components installed that is not approved by Dream Water Ltd. In addition, this Limited Warranty does not apply: (a) to damage caused by use with non – Dream Water Ltd. approved products; (b) to damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes; (c) to damage caused by operating the Product outside permitted or intended uses described by Dream Water Ltd.; or (d) to damage caused by service (including upgrades) performed by anyone who is not a representative of Dream Water Ltd.. This Limited Warranty does not cover the cost of returning the Product to Dream Water Ltd. This is your responsibility.

Warranty coverage:

Dream Water Ltd. warrants the Dreampod Ice Bath and Ice Barrel against defects in materials and workmanship under the normal use for a period of ONE (1) YEAR for all fiberglass material construction and ONE (1) YEAR for all electronic and mechanical components (Pump, chiller unit, filtration system, computer systems) from the date of retail purchase by the original end-user purchaser (Warranty Period). If a hardware defect arises and a valid claim is received within the Warranty Period, Dream Water Ltd. will either (a) repair the hardware defect at no charge using new or refurbished replacements, or (b) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, at the manufacturer’s discretion.

Dream Water Ltd. warrants the Dreampod Ice Bath Flex against defects in materials and workmanship under the normal use for a period of ONE (1) YEAR for all electronic and mechanical components (Pump, chiller unit, filtration system, computer systems) from the date of retail purchase by the original end-user purchaser (Warranty Period). If a hardware defect arises and a valid claim is received within the Warranty Period, Dream Water Ltd. will either (a) repair the hardware defect at no charge using new or refurbished replacements, or (b) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, at the manufacturer’s discretion. In event of a defect, to the extent permitted by law, these are your sole and exclusive remedies. A replacement part assumes the remaining warranty of the original Product or ninety (90) days from the date of replacement or repair, whichever is longer.

 

Dynamic Saunas

5 Year Limited Warranty: Golden Designs, Inc. under the Dynamic brand name warranties the wood, structure, heating elements, and electronics against defects in material and workmanship for a period of 1 to 5 years from the original date of purchase. This sauna is for INDOOR use only. Placing your sauna outdoors will VOID this warranty. Any damage due to exposure to outdoor elements such as rain, snow, sun, wind or extreme temperatures will not be covered by this warranty. Any damages as a result of modifications made to the sauna or its components will void this warranty.

Extent of Warranty: This limited warranty applies to products manufactured or distributed by Golden Designs, Inc. under the Dynamic brand name, delivered in the continental United States or Canada and extends to the original purchaser at the original site of installation only. This warranty becomes valid at time of purchase and terminates either by specified time frame listed above, owner transfer, or relocation. Your sales receipt showing the date of purchase of the product is your proof of purchase. Warranty is not transferable.

Manufacturer Warranty

All Golden Designs, Inc. products are manufactured with the highest quality appliances and are warranted to be free from defects in material and workmanship at the time of delivery. The appliance warranty is extended through the manufacturer for the product including, but not limited to: stereos, CD/DVD players, etc. All exchanged parts and products replaced under this warranty will become the property of Golden Designs, Inc. Golden Designs, Inc. reserves the right to change manufactures of any part to cover any existing warranty. Any parts determined to be defective must be returned to Golden Designs, Inc. to obtain warranty service. You must prepay any shipping charges, export taxes, custom duties and taxes, or any other charges associated with the transportation of the parts. In addition you are responsible for insuring any parts shipped or returned. You must present Golden Designs, Inc. with proof of purchase documents (including the date of purchase). Any evidence of alteration, erasing or forgery of proof of purchase documents will be cause to VOID this limited warranty. Products on which the serial number has been defaced or removed is not eligible for warranty service. This warranty covers parts, but does not cover labor.

Warranty Limitations

This warranty does not apply if the unit has been subject to full commercial use, negligence, alteration, modification, misuse, abuse, repairs by non-Golden Designs, Inc. authorized personnel, inappropriate installations, or any case beyond the control of Golden Designs, Inc. invalidating this warranty including but are not limited to:

  • Use of lacquer or paints
  • Sauna and other Golden Designs, Inc. products accessories placed on non-approved surfaces
  • Outdoor applications
  • Normal wear and tear or weathering
  • Use of product not in accordance with instructions
  • Worn out receptacle

Surface cracks are not considered defects in material or workmanship, as they are normal characteristics of all woods. This includes minor cracks due to wood expansion and contraction. Note: Since the wood used in construction has been kiln dried, a certain amount of expansion and contraction occurs in the wood in a sauna environment.

 

EmotionWalls

1 year limited warranty

Golden Designs

5 Year Limited Warranty: Golden Designs, Inc. under the Dynamic brand name warranties the wood, structure, heating elements, and electronics against defects in material and workmanship for a period of 1 to 5 years from the original date of purchase. This sauna is for INDOOR use only. Placing your sauna outdoors will VOID this warranty. Any damage due to exposure to outdoor elements such as rain, snow, sun, wind or extreme temperatures will not be covered by this warranty. Any damages as a result of modifications made to the sauna or its components will void this warranty.

Extent of Warranty: This limited warranty applies to products manufactured or distributed by Golden Designs, Inc. under the Dynamic brand name, delivered in the continental United States or Canada and extends to the original purchaser at the original site of installation only. This warranty becomes valid at time of purchase and terminates either by specified time frame listed above, owner transfer, or relocation. Your sales receipt showing the date of purchase of the product is your proof of purchase. Warranty is not transferable.

Manufacturer Warranty

All Golden Designs, Inc. products are manufactured with the highest quality appliances and are warranted to be free from defects in material and workmanship at the time of delivery. The appliance warranty is extended through the manufacturer for the product including, but not limited to: stereos, CD/DVD players, etc. All exchanged parts and products replaced under this warranty will become the property of Golden Designs, Inc. Golden Designs, Inc. reserves the right to change manufactures of any part to cover any existing warranty. Any parts determined to be defective must be returned to Golden Designs, Inc. to obtain warranty service. You must prepay any shipping charges, export taxes, custom duties and taxes, or any other charges associated with the transportation of the parts. In addition you are responsible for insuring any parts shipped or returned. You must present Golden Designs, Inc. with proof of purchase documents (including the date of purchase). Any evidence of alteration, erasing or forgery of proof of purchase documents will be cause to VOID this limited warranty. Products on which the serial number has been defaced or removed is not eligible for warranty service. This warranty covers parts, but does not cover labor.

Warranty Limitations

This warranty does not apply if the unit has been subject to full commercial use, negligence, alteration, modification, misuse, abuse, repairs by non-Golden Designs, Inc. authorized personnel, inappropriate installations, or any case beyond the control of Golden Designs, Inc. invalidating this warranty including but are not limited to:

  • Use of lacquer or paints
  • Sauna and other Golden Designs, Inc. products accessories placed on non-approved surfaces
  • Outdoor applications
  • Normal wear and tear or weathering
  • Use of product not in accordance with instructions
  • Worn out receptacle

Surface cracks are not considered defects in material or workmanship, as they are normal characteristics of all woods. This includes minor cracks due to wood expansion and contraction. Note: Since the wood used in construction has been kiln dried, a certain amount of expansion and contraction occurs in the wood in a sauna environment.

 

HUUM

5-year manufacture warranty

Harvia

1 year manufacture warranty from date of purchase

Health Smart

Saunas: Lifetime warranty

Red Light Therapy: 1 year manufacture warranty

Bathtubs: Lifetime warranty on the door seal and 5-year warranty for all other components

Hooga

3-year manufacture warranty

HotAss Saunas

Limited lifetime warranty

Ice Barrel

Limited lifetime warranty

Infinity

Limited manufacture warranty

Kolo

If you’re unsatisfied with one of our products, return it to us directly for a full refund.

Kyota

The Kyota Promise is a 4 year residential limited warranty that includes:

  • Unlimited USA-based customer & technical support
  • 4 year structural framework warranty
  • No-cost replacement on covered parts for 2 years
  • Complete Care/No-cost parts & labor (in-home, if necessary) for 1 year

 

Dundalk Leisurecraft

Five (5) years from the date of receipt of the product by the original end-user consumer. This warranty does not apply to normal wear and tear and/or natural weather conditions.

Maxxus

5-year limited warranty

Maya Bath

All steam showers carry a (10) ten-year structural warranty against manufacturer defects

Medical Breakthrough

Massage Chairs: 3 year limited warranty

Saunas: 3 year limited warranty

Cold Plunges: 3 year limited warranty

Modern Filtration

Customers have 30 days to return the item in unused condition. No warranty beyond this.

Nuvo H2O

In the unlikely event that you experience a manufacturing defect with your system, NuvoH2O may either repair, modify, or exchange your softener within 5 years of the purchase date. To qualify for warranty, you must purchase the system directly from NuvoH2O or an authorized NuvoH2O reseller, register your system with NuvoH2O, and use only genuine NuvoH2O replacement cartridges and parts. Installing this system in direct sunlight or unprotected outside your home will VOID this warranty. NuvoH2O is not responsible for damages incurred due to improper installation.

Oaker Spa

Customers have 30 days to return the product in unused condition. No warranty beyond this.

Penguin Chillers

1 year warranty

Power Plate

Limited 1 year warranty

PowerBlock

Home Adjustable Dumbbells covered in warranty

Models Included: Sport 24, Pro 32, Pro 50, Pro 100 EXP, Elite USA 90 EXP, Elite EXP, PowerBlock EXP

 

Disclaimer: Home Models are not warranted for Commercial Use.

 

Handle Assembly               5 Year Limited Warranty

Weight Plates                      5 Year Limited Warranty

Selector Pin                         1 Year Limited

Adder Weights                     1 Year Limited

Commercial Adjustable Dumbbells

Models Included: Commercial Pro 32, Commercial Pro 50, Commercial Pro 100, Commercial Pro 125/175

 

Disclaimer: Warranted for Commercial Use

 

Handle Assembly               1 Year Limited Warranty

Weight Plates                      1 Year Limited Warranty

Selector Pin                         1 Year Limited Warranty

Dumbbell Stands                1 Year Limited Warranty

Protective Items                 90 Day Limited Warranty

Benches                                5 Year Limited Warranty

Pads                                       90 Day Limited Warranty

Kettlebells                             5 Year Limited Warranty

Pin                                          1 Year Limited Warranty

Barbells Handle Cores      3 Year Limited Warranty

Bar                                          3 Year Limited Warranty

Attachments                        1 Year Limited Warranty

Grips                                      90 Day Limited Warranty

Resistance Bands              90 Day Limited Warranty

Prism

Main unit/product: 5-year warranty

Parts: 2 year warranty

Real Relax

1 year manufacture warranty

Rocker Tech

1 year manufacture warranty

SaunaLife

Limited lifetime warranty

Sharper Image

6-month manufacture warranty

Steamist

2-year manufacture warranty

ThermaSol

Lifetime factory limited warranty

Tru Grit

Lifetime warranty

VBX

5-year manufacture warranty

York Barbell

STS Warranty

5 years: Frame

5 years: Bearings / bushings

1 year: Cables

90 days: Upholstery (for wear-through and stitching)

1 year: All other parts

Platforms & Plyometric Boxes Warranty

One year: Conditional warranty on frame and construction due to defects in material and workmanship only.

90-days: Urethane finish and rubber. No warranty on custom logos.

Iron and Steel Warranty

1 year: Elite Olympic Competition Bars and York Olympic Training Bars.

1 year: Power Bars.

1 year: International bars.

1 year: Urethane-covered plates.

1 year: Rubber-covered plates.

1 year: Pro-Style Dumbbells.

1 year: Rubber Hex Dumbbells.

1 year: Rubber Training Bumper Plates.

90 days: Accessory machine handles.

1 year: Cast Iron Kettlebells.